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Frequently Asked Questions
What Payment Methods do you accept?
    eStockSurplus currently accepts all major Credit Cards including American Express. We are secure in providing you with a quick way of purchasing products.

    After payment is made you will receive an email receipt of your purchase. Once your order ships the product should arrive within 5 days. Please check the products detail page to see if the product is currently in-stock and if out-of-stock the expected ship date. International users please allow up to 10 days. Contact Us if you have any questions or if you would like to send a Money Order or Check.

What is your Return Policy?
If you are not completly satisfied with your product you may return it within 21 days for a complete refund minus a 20% restocking fee. If the product is defective the restocking fee will be waived. If the product becomes defective after 21 days please contact the manufacturer.

Please call 303-800-4528 or email to receive the appropriate address to return your item to.

Once the product is received your refund should occur within 3 to 5 days

What are your Shipping methods and costs?
Shipping MethodProductsYour
Ground (3 - 5 Business Days)AllUSA*FREE
Two Day Air (2 - 3 Business Days)AllUSA$34.99
Next Day Air (1 - 2 Business Days)AllUSA$44.99
Overnight Air (1 Business Day)AllUSA$54.99
USPS First Class International Air (10 - 15 days)AllOutside USA$39.99
Additional shipping charges may apply to international orders.
* Free shipping applies to the 48 Continental US States. Alaska, Hawaii, Puerto Rico and Military addresses may incur additional shipping charges especially if item weighs over 2 pounds.

Customer Service: 1-303-800-4528
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